General Inquiries

Find the answer you are looking for.

Frequently Asked Questions

Do I have to create an account to use Parkedin™?

Creating an account is not required to use Parkedin™. Parkedin offers Guest checkout services. When you check out as a Guest on Parkedin, your receipt will be emailed to you.

Do I have to download the Parkedin™ app to pay for parking?

Although a mobile app option is available, you are not required to download Parkedin™ to pay for parking. Instead, you can use the app-free, scan-to-pay option.

To use scan-to-pay at a parking meter:

  1. Scan the QR code using the camera on your mobile device or enter the parking lot Zone ID
  2. Input your parking and payment information to complete your purchase

To use scan-to-pay at a gated parking lot:

  1. Scan the QR code on your entry ticket using the camera on your mobile device
  2. Input your parking and payment information to complete your purchase
  3. Scan or insert your entry ticket at the exit

How do I add/delete a payment method on Parkedin™?

To add a payment method on Parkedin™:

  1. Select Payment in the main navigation
  2. Select Add payment method
  3. Enter payment details
  4. Save payment method

To delete a payment method on Parkedin™:

  1. Select Payment in the main navigation
  2. Select the payment method you would like to delete
  3. Delete the payment method

How do I add/delete my saved license plates on Parkedin™?

To add a saved license plate on Parkedin™:

  1. Select Vehicles in the navigation
  2. Select Add vehicle
  3. Enter your vehicle license plate
  4. Save your vehicle information

To delete a saved license plate on Parkedin™:

  1. Select Vehicles in the navigation
  2. Select the vehicle you would like to delete
  3. Delete the vehicle

How do I update my Parkedin™ account information?

To update your Parkedin™ account information:

  1. Select your profile in the main navigation
  2. Select Edit to update your name, phone number, address, or password

How do I switch between license plates on Parkedin™?

When making a payment on Parkedin™, users are prompted to enter/select a license plate from the saved plates associated with the account.

Didn’t find the answer you are looking for?