
General Inquiries
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Frequently Asked Questions
Do I have to create an account to use Parkedin™?
Creating an account is not required to use Parkedin™. Parkedin offers Guest checkout services. When you check out as a Guest on Parkedin, your receipt will be emailed to you.
Do I have to download the Parkedin™ app to pay for parking?
Although a mobile app option is available, you are not required to download Parkedin™ to pay for parking. Instead, you can use the app-free, scan-to-pay option.
To use scan-to-pay at a parking meter:
- Scan the QR code using the camera on your mobile device or enter the parking lot Zone ID
- Input your parking and payment information to complete your purchase
To use scan-to-pay at a gated parking lot:
- Scan the QR code on your entry ticket using the camera on your mobile device
- Input your parking and payment information to complete your purchase
- Scan or insert your entry ticket at the exit
How do I add/delete a payment method on Parkedin™?
To add a payment method on Parkedin™:
- Select Payment in the main navigation
- Select Add payment method
- Enter payment details
- Save payment method
To delete a payment method on Parkedin™:
- Select Payment in the main navigation
- Select the payment method you would like to delete
- Delete the payment method
How do I add/delete my saved license plates on Parkedin™?
To add a saved license plate on Parkedin™:
- Select Vehicles in the navigation
- Select Add vehicle
- Enter your vehicle license plate
- Save your vehicle information
To delete a saved license plate on Parkedin™:
- Select Vehicles in the navigation
- Select the vehicle you would like to delete
- Delete the vehicle
How do I update my Parkedin™ account information?
To update your Parkedin™ account information:
- Select your profile in the main navigation
- Select Edit to update your name, phone number, address, or password
How do I switch between license plates on Parkedin™?
When making a payment on Parkedin™, users are prompted to enter/select a license plate from the saved plates associated with the account.
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